Refund and Exchange Policy
We love our TTRPG and fantasy inspired good(s) and strive to make sure you do too. If you order a candle you don’t love right out of the box, you can exchange an unburned candle within thirty (30) days of purchase.
Please email us at email@example.com with your order number, reason for the return, and desired exchanged candle and we will exchange your unburned candle for your desired one. Exchanges can only be completed once per order number.
Damaged or Defective Good(s)
If your product arrived damaged, we apologize and will take care of replacing the damaged good(s). Please email firstname.lastname@example.org with your order number, details of the damaged or defective good(s), and a picture, and we will replace it for you with no cost to you.